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You should use a recent version of one of the following browsers for the best speeds: Chrome, Firefox, Internet Explorer, or Safari. Software: Your desktop or laptop should be running a Microsoft Window 7 or above, or an Apple Supported OS X 10 operating system. Hardware must meet or exceed minimum requirements defined by the manufacturer to run the particular operating system. Microsoft Windows Vista or laterMac OS X 10.2 or higher What are the minimum system requirements? *Hardware must meet or exceed minimum requirements defined by the manufacturer to run the particular operating system. Hardware: You will need a two-way, DOCSIS 3.0 or higher compliant cable modem, if you are subscribing to a DOCSIS 3.0 service, with a small rental fee. Software: Microsoft Windows Vista or later.
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What hardware and software do I need to use Long Lines?

If user-installed splitters are already present, the technician will perform quality assurance tests before deeming the service operational, and, if necessary, will rewire the outlet to meet proper specifications Internet - Equipment FAQs
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While it may only be necessary to install a splitter on the existing cable, due to the potential for introducing "noise" or interference into your cable system, a qualified technician will perform the installation of the splitter and cable outlet. What's involved in the installation process? Please use the Service Availability form or call us at 86. Long Lines is constantly expanding our service coverage area. Please use the Service Availability form or call us at 86.ĭoes Long Lines install new cable in my neighborhood? There are some additional areas where we provide Internet.
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Long Lines Internet is available everywhere that Long Lines Cable TV is available. Installation fees may be applied if your home or business is not wired for Cable TV. Internet - Installation FAQsĪre there additional installation or setup fees? If you have several people in your household you will be able to have multiple sessions going at the same time and everyone will be able to have the bandwidth they need.
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Subscribing to a faster Internet package will allow you to download files quicker, stream movies seamlessly without the need to buffer content. Upstream data transfer speed is limited to 1 Mbps. Factors that affect downstream data speed include: overall network traffic the computer's performance and configuration accessing non-cached or cached data location and configuration of the accessed server performance characteristics of each component of the data network the number of users, and all users' compliance with MyACTV's Acceptable Use Policy, available at.

Long Lines offers the fastest Internet speeds with download capabilities up to 1GB! We offer speeds and prices that will fit your particular needs. You know you missed the installer if you find a yellow tag on your front door saying "Sorry we missed you!" Call our office and we will send the installer back that day if possible, or reschedule your appointment for a more convenient time. If I miss the installer, what should I do? You can request to have our office call you a half hour before your install time. What if I forget the date of my installation?įeel free to contact our office anytime you have a question. Your time is valuable! That's why we set up appointments. How long must I wait for the installer the day of installation? If your home has never had cable, the length of time depends on your location and will be estimated on an individual case basis. He will then notify our office of his findings, and we will contact you. The tech will not have to come in your home at this time, so there is no need for you to be there.

However, if your home has never had cable service before, one of our technicians will stop by to see if we can service your location. Please fill out the check service availability form on this web site, or call our office at 86 Our customer service reps will be able to tell immediately if cable has ever been connected to your home.

How do I find out if service is available to my home? Email: Person: Find a Long Lines store near you.Ĭlick here to locate a Long Lines store near you!
